Direct customer orders
Receive orders from the branded ecommerce website and configured Android or iOS customer apps.
- Product, option, and add-on details
- Customer, sender, and recipient context
- Delivery date, time slot, and payment status
Florist order management software
Keep every order clear from intake to handoff.
Give florist staff one connected workflow for online, app, POS, manual, and payment-link orders—with the product, recipient, greeting, payment, preparation, branch, and delivery context intact.
Order queue
Preparation
Greeting cards
Branches
Delivery handoff
One order queue
Stop rebuilding orders between sales channels and shop staff
Bloomlytix carries orders into the internal workflow from the channels your business uses, giving the team a consistent place to see what must be prepared and when.
Counter + manual orders
Keep tablet POS, telephone, WhatsApp, corporate, and custom florist orders in the wider operating flow.
- Walk-in and custom bouquet sales
- Manual order details and pricing
- Branch and staff accountability
Payment-link orders
Collect payment for remote or custom orders and connect successful payment to the related record where supported.
- Payment status visibility
- Custom and corporate order use cases
- Less manual payment reconciliation
The complete preparation brief
Put personal details where the fulfilment team can act on them
Florist orders are easy to get wrong when the meaningful details are split across receipts, chat messages, and handwritten notes. Bloomlytix keeps those details attached to the order.
What to prepare
Product + customization context
- Product, size, color, options, and add-ons
- Custom order notes and special instructions
- Preparation responsibility and branch context
- Payment status before work proceeds
Who + when
Recipient + delivery context
- Sender and recipient details for permitted staff
- Greeting message and occasion context
- Delivery date, time slot, address, and notes
- Customer service visibility into the order timeline
Structured fulfilment
Give every team member the next clear action
- New order arrives. The shop sees the channel, branch, payment, delivery, recipient, and product context.
- Staff accepts the work. The order moves into preparation with responsibilities and instructions visible.
- The team prepares accurately. Staff complete tasks, print the greeting card, add notes, and attach preparation or dispatch photos when needed.
- The order becomes ready. The status and timeline show managers and customer service what has happened.
- Delivery receives the handoff. A driver gets the address, recipient, time window, navigation, and delivery context.
Greeting card printing
Preview and print the exact customer-entered message from the order instead of copying it by hand.
- Configured occasion templates
- Preview before printing
- Reprint a card or message slip when required
Photos, notes + timeline
Create an operational record that owners, managers, and customer service can review.
- Preparation or dispatch photos where required
- Internal notes and visible instructions
- Status history from new order to completion
Roles + branches
Keep staff screens focused while protecting sensitive owner, cash, and configuration data.
- Owner, manager, staff, and driver roles
- Branch-based workflow visibility
- Access aligned to responsibility
Replace scattered handoffs
Keep the exact order instead of passing a summary
| Need | Scattered workflow | Bloomlytix order management |
|---|---|---|
| Order intake | Separate website, chat, POS, and paper queues | Connected online, app, POS, manual, and payment-link orders |
| Personal details | Copied into a note or chat | Sender, recipient, greeting, and delivery context stay with the order |
| Preparation | Verbal assignment and status chasing | Clear tasks, instructions, statuses, photos, and timeline |
| Greeting cards | Message rewritten by hand | Customer-entered message previewed and printed |
| Branch control | Managers ask each shop for updates | Branch-aware order and staff visibility |
| Delivery handoff | Address and timing sent again | Driver assignment continues from the same order context |
Review more than the final order total
Bloomlytix connects the order workflow to sales, product, branch, staff, delivery, stock, purchase, and cash reporting so owners can see where operational work is happening.
Map statuses and responsibilities before launch
During onboarding, define your order sources, branches, staff roles, preparation steps, greeting workflow, exception states, photos, and delivery handoff so the app reflects how your team operates.
Florist order FAQs
Questions about the staff app and fulfilment workflow
Which florist orders appear in the Bloomlytix staff workflow?
Bloomlytix can bring together orders from the ecommerce website, customer apps, tablet POS, manual entry, and payment-link workflows so staff can work from a consistent order record.
What order details can florist staff see?
Permitted staff can see product and option details, add-ons, delivery timing, sender and recipient information, greeting message, payment status, notes, and special preparation instructions.
Which florist order statuses are supported?
The workflow can include new, accepted, preparing, ready, assigned to driver, out for delivery, delivered, cancelled, refunded, and relevant exception states.
Can staff print greeting cards from flower orders?
Yes. Staff can preview and print the exact customer-entered message, use configured occasion templates, and reprint cards or message slips when required.
Can managers control which orders and data staff can access?
Yes. Bloomlytix uses role-based access for owners, managers, shop staff, and drivers, with branch and responsibility context configured around the business workflow.
See your florist order journey inside the Staff App
We will map your channels, order details, branches, preparation steps, greeting cards, statuses, staff roles, and delivery handoff in a tailored walkthrough.