Florist order management software

Keep every order clear from intake to handoff.

Give florist staff one connected workflow for online, app, POS, manual, and payment-link orders—with the product, recipient, greeting, payment, preparation, branch, and delivery context intact.

Book a Staff App Demo Explore the Full Florist Platform

Order queue Preparation Greeting cards Branches Delivery handoff

Bloomlytix florist order fulfilment queue with bouquet details, payment, branch, driver and preparation status

One platform, one subscription

Florist order management works inside the complete Bloomlytix platform.

This is not a separately purchased florist order management product. When a paid Bloomlytix subscription is active, the core ecommerce and operating modules work together around the same catalog, customers, orders, branches, staff, payments, stock, fulfilment, delivery, cash, and reporting data for your florist.

Every plan includes full support and a dedicated relationship manager. Plans differ only by included users, branches, and customer-app entitlement. Drivers count as users. Starter includes the branded website without a customer app, Growth adds Android, and Pro includes Android and iOS customer apps.

Compare Complete Plans Explore the Full Florist Platform

One order queue

Stop rebuilding orders between sales channels and shop staff

Bloomlytix carries orders into the internal workflow from the channels your business uses, giving the team a consistent place to see what must be prepared and when.

Direct customer orders

Receive orders from the branded ecommerce website and configured Android or iOS customer apps.

Product, option, and add-on details
Customer, sender, and recipient context
Delivery date, time slot, and payment status

Counter + manual orders

Keep Point of Sale, telephone, WhatsApp, corporate, and custom florist orders in the wider operating flow, with new staff sales visible to owners in real time.

Walk-in and custom bouquet sales
Manual order details and pricing
Branch and staff accountability

Payment-link orders

Collect payment for remote or custom orders and connect successful payment to the related record where supported.

Payment status visibility
Custom and corporate order use cases
Less manual payment reconciliation

The complete preparation brief

Put personal details where the fulfilment team can act on them

Florist orders are easy to get wrong when the meaningful details are split across receipts, chat messages, and handwritten notes. Bloomlytix keeps those details attached to the order.

What to prepare

Product + customization context

Product, size, color, options, and add-ons
Custom order notes and special instructions
Preparation responsibility and branch context
Payment status before work proceeds

Who + when

Recipient + delivery context

Sender and recipient details for permitted staff
Greeting message and occasion context
Delivery date, time slot, address, and notes
Customer service visibility into the order timeline

Structured fulfilment

Give every team member the next clear action

New order arrives. The shop sees the channel, branch, payment, delivery, recipient, and product context.
Staff accepts the work. The order moves into preparation with responsibilities and instructions visible.
The team prepares accurately. Staff complete tasks, print the greeting card, add notes, and attach preparation or dispatch photos when needed.
The order becomes ready. The status and timeline show managers and customer service what has happened.
Delivery receives the handoff. A driver gets the address, recipient, time window, navigation, and delivery context.

Explore the florist delivery workflow

Greeting card printing

Preview and print the exact customer-entered message from the order instead of copying it by hand.

Configured occasion templates
Preview before printing
Reprint a card or message slip when required

Photos, notes + timeline

Create an operational record that owners, managers, and customer service can review.

Preparation or dispatch photos where required
Internal notes and visible instructions
Status history from new order to completion

Roles + branches

Keep staff screens focused while protecting sensitive owner, cash, and configuration data.

Owner, manager, staff, and driver roles
Branch-based workflow visibility
Access aligned to responsibility

Replace scattered handoffs

Keep the exact order instead of passing a summary

Need	Scattered workflow	Bloomlytix order management
Order intake	Separate website, chat, POS, and paper queues	Connected online, app, POS, manual, and payment-link orders
Personal details	Copied into a note or chat	Sender, recipient, greeting, and delivery context stay with the order
Preparation	Verbal assignment and status chasing	Clear tasks, instructions, statuses, photos, and timeline
Greeting cards	Message rewritten by hand	Customer-entered message previewed and printed
Branch control	Managers ask each shop for updates	Branch-aware order and staff visibility
Delivery handoff	Address and timing sent again	Driver assignment continues from the same order context

Owner visibility

Review more than the final order total

Bloomlytix connects the order workflow to sales, product, branch, staff, delivery, stock, purchase, and cash reporting so owners can see where operational work is happening.

Explore All Modules

Workflow design

Map statuses and responsibilities before launch

During onboarding, define your order sources, branches, staff roles, preparation steps, greeting workflow, exception states, photos, and delivery handoff so the app reflects how your team operates.

Discuss Your Order Flow

Florist order FAQs

Questions about the staff app and fulfilment workflow

Which florist orders appear in the Bloomlytix staff workflow?

Bloomlytix can bring together orders from the ecommerce website, customer apps, Point of Sale on mobile, tablet, and desktop, manual entry, and payment-link workflows so staff can work from a consistent order record.

What order details can florist staff see?

Permitted staff can see product and option details, add-ons, delivery timing, sender and recipient information, greeting message, payment status, notes, and special preparation instructions.

Which florist order statuses are supported?

The workflow can include new, accepted, preparing, ready, assigned to driver, out for delivery, delivered, cancelled, refunded, and relevant exception states.

Can staff print greeting cards from flower orders?

Yes. Staff can preview and print the exact customer-entered message, use configured occasion templates, and reprint cards or message slips when required.

Can managers control which orders and data staff can access?

Yes. Bloomlytix uses role-based access for owners, managers, shop staff, and drivers, with branch and responsibility context configured around the business workflow.

See your florist order journey inside the Staff App

We will map your channels, order details, branches, preparation steps, greeting cards, statuses, staff roles, and delivery handoff in a tailored walkthrough.

Book a Staff App Demo Explore Florist POS

Continue exploring

See the other connected florist capabilities

Each workflow uses the same Bloomlytix catalog, order, customer, stock, staff, delivery, payment, and reporting data.